i went out with jack earlier to kill some time and to watch a movie..if i can correctly recall, that was our first cinema date together after getting married last december..it felt as if we were still courting when i entered the cinema just now 😛
anyway, that was not the central limelight that i wanted to share actually..
we went to one of the local cafes in the mall to have our lunch after the movie and upon finishing our lunch, we received a bill that stated some amount of money must be paid for 1) government tax and 2) service charge..government’s tax aside (as a longer argument could be made out of it which i’m too tired to discuss here) let’s talk about the service charge..
from my calculation, the service charge imposed by this cafe did not follow any specific percentage and my best guess was that it’s a flat rate applicable on all purchases..however small the purchase was, the cafe would still be profitable from that item PLUS the service charge..how selfish and manipulative that is..
you see, i used to go to cafes where the food was exceptional and the service was incomparable..my dining experience was not tarnished even by a slight bit..and most importantly, they never cheat on their customers..you’d only need to pay for service charges if you choose to dine in and they mentioned it explicitly on their menu board/book..
if i was a customer who wanted to buy food for takeaway from the cafe that i just visited earlier, i would still be paying for the service charge that i did not use..the only service i used from them is to get the food consumable which to my understanding, did not count as servicing the customer..so they had the need for customer, i had the need for what they’re selling, i gave them money for what i wanted, and they charged me for things that i didn’t use nor need..?